Water Damage Emergency Tips…What Can I Do Until Help Arrives?

2/18/2022 (Permalink)

SERVPRO of Bethesda/Potomac and SERVPRO of Chevy Chase/Silver Spring certified professionals are ready to help 24/7/365 days a year for water damage emergencies large and small. When it comes to water damage, time is of the essence. SERVPRO technicians bring extraction equipment that can remove large quantities of water and professional cleaning agents to treat the water. These cleaning agents reduce harmful elements to make the water safer to handle. 

SERVPRO of Bethesda/Potomac and SERVPRO of Chevy Chase/Silver Spring has a specific water damage protocol to walk you through the difficult and stressful times following a disaster in your home or business.

Here are a few tips on what you can do before help arrives.

• Ask yourself if it is safe to stay in your home or business?
• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting. 
• Remove art objects to a safe, dry place. 
• Gather loose items from floors.

When you call our franchise office, our SERVPRO representatives will ask you questions regarding the water loss. These questions help our certified professionals know what tools and equipment are needed. Here are a few of the following questions we will ask:

• Name & Contact Information
• Street address where the loss occurred
• Cause of the water damage and if the leak is still active
• Is electricity or water still available on site?
• The date and time the loss occurred

We are here to help when the unfortunate happens. We provide water mitigation, fire restoration, mold remediation, contents manipulation, and reconstruction services. We also offer general cleaning, biohazard services, and so much more. We can complete the job from start to finish. We are the #1 cleanup and restoration in the nation.

If you need emergency services, we recommend calling SERVPRO of Bethesda/Potomac and SERVPRO of Chevy Chase/Silver Spring immediately at 301-530-7400 or 301-588-2240.