What our Customers say...


Jose and Alex were great to do business with!

Efficient & kind.

Paulino & his team were outstanding! Timely, efficient, thorough, and professional. I am grateful for their work.

The team was amazing! Quick, very thorough, very nice!

What can I say...they were the perfect 10!

They were polite, courteous, and professional.

Thank you to SERVPRO of Bethesda/Potomac and Walker M. The kitchen in our apartment had problem. The dishwasher broke and there was leaking. SERVPRO came out quickly, and took the water out. Walker the manager did good for us. Thanks!

The lead representative was attentive and explained the process. She was courteous and personable. 

I want to commend SERVPRO for their outstanding effort in helping us with a recent water loss in our building. Not only was the entire crew professional, but also went above and beyond to ensure [Everyone] was satisfied with the cleanup...

I would highly recommend SERVPRO to anyone in a situation where cleanup and restoration is needed.

To the credit of SERVPRO, those with whom we interacted were courteous, straightforward, and provided the services we desperately needed.

Special thanks to Cody, who stopped by on his own time to take a look at things and immediately got the ball rolling, also to Jeremiah for articulating what his crew could and would do. Those in his group worked hard and did a good job.

Be assured, I have no reservations recommending SERVPRO to family, church members, and friends.

Excellent job! I would highly recommend [SERVPRO]!

Kenney Williams and the entire crew are exceptional, knowledgeable, and responsive! Thank you!

There were no issues. I was very impressed by the work and staff.

Carlos did a amazing job. Very clean and respectful of my space. Job was done right! Excellent work! Thank You!! 

Mr. Johnathan, Ms. Ariana and Ms. Ruth were pleasure to work with. They provided good advice and were easy to talk to. I was extremely satisfied with their friendly and professional attitude.

SERVPRO cleanup team did an amazing job after our basement flooded and the pack-out team before Environmental Solutions tackled the asbestos removal. Both crews were terrific and the team leaders were amazingly organized.  Also, Gene was always responsive when we were scheduling and he faithfully followed up and dropped by to make sure each project was progressing  Thanks to them all for making our little nightmare a bit less terrible!

Great people to work with 

The best, thanks!

In and out. It was "Like it never even happened."



ERP APP is to die for thanks so much SERVPRO 


Outstanding work!


Thanks so much!!!


Your hard work really paid off thanks a bunch SERVPRO 

You all make the impossible possible thanks 

Thanks your Team work is amazing! Thanks Cody  



The best company to call

Took them 20mins to arrive after the call that was impressive 

Always here to save the day my Husband an I are so thankful  

SERVPRO I will tell all the people I know who ever come around me with same problem I had that you are the people to call.

You did what you promised am very Blessed 

Always on time an keeping you up dated 

Me an my family love your your Fire team!!!!!  

My first House Fire an I was so scared an afraid of not have anymore of my personal items for me or my kids but SERVPRO  came in and got all of our things cleaned an had the house looking brand new in no time 

Thanks this is the second time you guys came out and as always am pleased 

It was really "Like it never even happened."

My mother was so happy with the work done by SERVPRO she trusted you every step of the way an so do I.

Came quick fast an got the water up right away.

I will be calling if my kitchen ever floods again. 

Your guys have made my life much smoother after all the STRESS AND WATER  THANKS Eric!!!

SERVPRO did a great job in repairing damages. I am very pleased work completed.

"Your company must have a very goo hiring practice in place. This was demonstrated by your worker Carlos Giron and the teams"

"This team were the ultimate professionals!" Thank You for a job well done." 

"If it ever happen again I want this Team because I know all will be well."

" I am pleased with the prompt response to my request for service and with now quickly they where able to begin restoration process." 

Edwin is truly an asset to your company! I want to compliment Edwin for his proficiency, attention to detail, reliability and absolute professionalism.

We greatly appreciate the personnel from SERVPRO who exhibited the highest level of professionalism throughout this project. This group of men and women were outstanding. They were informative, attentive and knowledgeable of the many tasks that had to be completed. We are very grateful of the work ethics of the project leaders and their employees.

Excellent Work! Thank you.

Excellent service from everyone involved. Ms. Bello (on the customer service end) and Jonathan and his crew ( on the technician end). Our home is back to "Like it never even happened." actually it is BETTER than before!

The SERVPRO staff was compassionate during a very difficult time.

Very Satisfied!

Awesome service, super professional and thorough job! 10 out of 10!


Great job, prompt and will call again.

I am truly impressed with the work and results!

They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They arrived  quickly and each day they came on time. They were very polite.  They cleaned up each time. 

Yes, we are very happy with the services you provided us. We will use you again in the future.

The level of service that I was provided was amazing, I will definitely use them again in the future.

Thank you so much for helping us in a stressful situation. We ill use you again if we have another loss!

The office handled my initial call professionally and courteously. Technicians did keep in contact with me before arrival and explained clearly what needed to be done. Overall I give SERVPRO a 10.

They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They arrived  quickly and each day they came on time. They were very polite.  They cleaned up each time. 


The office handled my initial call in a courteous and professional manner. The technicians were courteous and neat.

The technicians were always on time and very courteous. Arkayla was very professional and knowledgeable

SERVPRO was very efficient and courteous. I give them an overall 10

I want to let Alyssa and SERVPRO know that my dad and I are VERY thankful and extremely satisfied with the services that were provided to us. We saw a messy and where do we go fro here type "incident", but you all showed us that is could and would be done. We appreciate everyone of the workers and their professionalism through the entire job.

Thank you for all your help in getting my home back together. Please pass on my thanks to all the workers and this note to Mark. Take care!

The very next morning after the 1am fire SERVPRO and Alyssa were at the house. Enormously impressive.

My sister referred me to SERVPRO. She was extremely satisfied with their services and so am I.

Found this company online. Husband's elderly uncle was living in filth in a Wash DC apartment and neighbors were complaining about the smell and the cockroaches. They came out the very next day, prepapred to to deal with rotting food, cockroaches, major clutter and heaven knows what else. Very accomodating- handled the whole process by phone.- we dont live nearby. I haven't been to the apartment but they were prompt, efficient and cleaned up a major mess- I am sure it was horribly dirty.

Thank you very much for your quick service when I had a fire emergency. Please pass my special appreciation to Thomas Murphy for his real professional good service.

Having a house fire, as anyone can imagine, is totally unexpected and very destabilizing but SERVPRO came to the rescue and has been absolutely outstanding in their response. Thomas Murphy showed up shortly after my call to 911 and stood by me throughout the entire process.  

Thanks Thomas for being there for us and taking care of the clean-up after our house fire. I could not be more appreciative. The world needs more of you.

I appreciate the services that SERVPRO provided after the fire at my property. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Thomas Murphy. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.

I received great service from SERVPRO. They quickly took care of the problem and cleaned up the mess in my crawl space after a neighbor's pipes burst and flooded my crawl space. Entry to the crawl space had to be done from inside the house. They took the time to put down a barrier in the hallway so they wouldn't leave a mess. Even after that precaution they still went back over the floors with a broom to make sure they left the house clean.

Honestly, in a situation where very little felt like it was going right, Alyssa and her team came in with knowledge and professionalism and guided us through a difficult situation.

I thought that Keith did an outstanding job with supervision and follow-up.

Thank you we had a great experience and I would highly recommend Oz. He was fantastic to work with and very thorough.

A big thank you to Ariana for helping with scheduling and Jonathon, Justin and Les who all worked very professionally and helped answer all my questions. I would recommend this team to anyone who needs work done.

The office handled everything wonderfully and very promptly from the initial call to the technicians arriving. The technicians were great, knowledgeable and courteous. The team vacuumed and wiped the surfaces clean upon completion. I give SERVPRO an overall 10!

Alyssa, Jose and all the crew, including Isaiah, Marcos and everyone else were professional, courteous and a pleasure to work with in a very stressful situation which helped enormously. Thank you so much.

The service was very professional. Oz is a very pleasant and patient person to deal with.

TJ was so professional and courteous. A source of calm in a stressful situation.

Thank you Alyssa for all of your assistance during the process. You have been excellent to work with.

The office handled the call exceptionally, and we had two SERVPRO employees out that very night due to the basement being flooded by significant amounts of rain. I did not expect to have anyone out the same day, especially since other basements were being flooded that same night. 

I was very satisfied with the work SERVPRO did and the gentlemen were friendly and professional.  I would give a 10 for the work.

Extremely satisfied with the work that was done and I would definitely use SERVPRO in a future water loss!

After our sewage problem in the basement of our house, my husband and I were unsure who to call. We have a neighbor that works at SERVPRO and she recommended the Washington DC location. We called them and they were so fast in helping us restore our basement back to before the loss. We will definitely use SERVPRO in the future for any losses and we will refer them to our friends.

SERVPRO came to my home and did exactly what they said they were going to do. I was left feeling satisfied every step of the way.

My husband and I wish all companies had workers like Jonathan, Ariana and Justin. Ariana always returned our many calls with a pleasant voice, that meant so much to us. Our sincere thanks to Jonathan for his promptness.

I was more than satisfied with the results of the work that you did. All your technicians were polite and on time. I would use you again in case of a loss.

The office was great, incredibly helpful and responsive. I could not have been more happy with T.J. Simmons. He was absolutely incredible throughout the entire process. He made me feel at ease and explained every single step.